The REP (Paperback)

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Description


Revised Edition for 2021
My new editor made some changes and corrections to this novel for a smoother, more enjoyable read

We have all felt it at one time or another; the anger towards a rude customer who aggressively demands the attention of a customer service representative using foul language, name-calling, and threats to get what they want. Our understanding, compassion, or fear of the consequences keeps us from pursuing a more aggressive method of satisfying the situation, while maintaining a false concern for their needs, despite their verbal assault.Tommy Thorpe, a collections agent at a Milwaukee, Wisconsin call center, finds his sanity slipping away quickly with every abusive call. Combined with the pressures from his supervisor and an abrupt change in his financial status, he allows a darker side of himself to surface. Eventually, he commits the ultimate crime to release his stress and problems. Soon, any information obtained will be used for an entirely different purpose.
Product Details
ISBN: 9780998145648
ISBN-10: 0998145645
Publisher: Dreams to Paper Publishing
Publication Date: March 5th, 2017
Pages: 330
Language: English